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FAQ

  • 1- How can I know which covers are best suited for my car?
    The most suitable covers for your vehicle will differ according to the use they intend to make on ice and snow. ISSE distinguishes between sporadic and intensive use. Sporadic is intended for drivers who occasionally use the covers due to ice and snow, a few times a year. Intensive or habitual is for those drivers who drive through snow and ice many times during the year so they will need a more resistant product.
  • 2.- Is there a difference in driving when you use a non-slip snow cover?
    Yes, grip increases considerably when using non-slip covers.ISSE is more effective than winter tires and, in some cases, also than snow chains. ISSE can be mounted on both summer and winter tires (with or without studs).
  • 3.- Can the covers be used if my car has ESP, can I use the ISSE covers?
    Yes, it can be used with ESP activated.
  • 4.- Can the covers be washed?
    Yes, ISSE textile chains can be washed in the washing machine at max. 40Ā°C. They should not be ironed or put in the dryer.
  • 5.- Can the covers be used if my car has front and/or rear wheel drive?
    Yes, ISSE chains can be used whether the vehicle has front, rear or 4X4 drive. In the latter case you must insert 4 covers, one on each wheel.
  • 6.- How many covers come in each package?
    In each package you will have 2 ISSE covers, one for each wheel.
  • 7.- If I want snow covers for all 4 wheels of my car, how many packages should I buy?
    Following the previous answer, if your vehicle is a 4X4 you will need to purchase 2 packages obtaining 4 covers.
  • 8.- How do you remove the covers?
    1) Remove the cover from the top of the tire and its sides. 2) Back the vehicle to release the part covered by the cover so that the wheel goes back 1/2 turn. 3) Remove the cover and store it.
  • 9.- How are the covers placed?
    1) Place the cover covering the top of the tire. Install the ISSE textile covers with the vehicle parked on flat ground (no slopes prohibited) and the handbrake applied. If your vehicle is equipped with an anti-skid system, do not disconnect it. 2) Insert your arms into the cover and stretch the fabric to cover the sides of the tire. 3) Finish adjusting the tire sidewalls. 4) Move your vehicle forward so that the wheel makes a 1/2 turn and thus leaves the part of the tire not yet covered by the cover at the top. 5) Cover the upper area of ā€‹ā€‹the tire with the cover. 6) Move slowly, after 100 meters the cover will adjust itself to your tire.
  • 10.- What recommendations should I take into account when using the ISSE covers?
    If your vehicle is equipped with an anti-skid system, do not disconnect it. With the textile covers installed in your vehicle, you must start and drive cautiously, avoiding acceleration, braking, sudden changes of direction both for your safety and to preserve the life of the product. If your textile covers show slight local perforations after the first use, they are still fully usable. On the contrary, if the perforations exceed 50% of the tread width, the covers cannot be used. The covers cannot be repaired. Do not exceed 40km/hour on snow or ice, it is advisable to reduce that speed. If you have to mount the textile covers on tires with more than 50% wear, we recommend limiting the speed to 30km/hour. If you hear abnormal noises, stop and check if the chains are positioned properly. It is not recommended to use the covers on dry floors. Prolonged use without snow would cause damage to the product and could modify the vehicle's reactions. Textile covers should only be installed on the tire measurements authorized by the correct size. Please consult which size is most suitable for your vehicle. The covers should be placed exclusively on snowy or icy terrain. They must be removed when the condition of the road does not justify their use or while the vehicle is parked. It is not necessary to retension the covers after short use. When starting, make sure that no one is behind the vehicle's wheels as they could be damaged by flying stones, glass or other elements. Textile covers do not replace winter tires. While the covers are mounted on the drive wheels, differences in grip between the front and rear axle may occur, increasing the risk of skidding. You must pay attention when driving a vehicle equipped with anti-slip devices. In 4X4 vehicles it is preferable to mount 2 sets (4 units) of ISSE covers.
  • 11.- My car has limited space between the wheel and the body of the car. How can I use the anti-slip snow covers?
    Yes, ISSE can be used on vehicles with little space in the wheel arch or between the tire and the mechanical elements.
  • 12.- Can the covers be used if my car has alloy wheels?
    Yes, ISSE is a textile product that does not damage your tires.
  • 13.- Is the cover approved? What quality does it have?
    ISSE chains comply with CE standards and are certified, among others, by the ONORM 5121 standard, and are washable and reusable. It is a patented product. It is certified by TUV, Onorm 5121 and corresponds to B26 legislation.
  • 14.- Are textile snow covers suitable for all types of vehicles?
    Yes, they are suitable for all types of front- and rear-wheel drive vehicles, 4X4, buses and trucks.
  • 15.- I have a truck or a bus, is there a cover that works for my vehicle?
    Yes, you must select our ā€œTruckā€ product that is specialized for your vehicle.
  • 16.- How long will it take to deliver the cover to me?
    Yes, ISSE offers you its customer service telephone number to obtain quick information on how to place your covers: +34 679 10 00 33
  • 17.- Can I buy covers if I live outside of Spain? In which countries?
    Yes, both for the countries of the European Union and for the United States. Select the language of your country on our website.
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